FAQ - Frequently Asked Questions

Below are some commonly asked questions regarding our business. If you have a question that is not listed below, feel free to call us or send us a message by clicking here and we will respond to you as soon as possible.

 

What is a Referral Agency?

Referral Agencies register independent workers offering various home services to clients – hereafter referred to as ‘domestics’. The domestics make their own choices about when and where they want jobs.

Why would I use a Referral Agency?

Referral Agencies minimize the consumer’s costs while maximizing the domestic’s income and reducing the underground economy. It’s a win-win-win! Referral Agencies attract domestics who choose to work through an Agency in order to increase their income and receive a 1099 at year-end. Without Referral Agencies, these domestics would more likely work as “private” workers and contribute to the underground economy. Moreover, the domestics are responsible for their work, ensuring there is greater accountability for the services provided. Customers tell us the quality of independent domestics is significantly higher than those of “employed” workers.

Are the professionals who service my property Maggy Maid employees?

Maggy Maid is a referral agency for housecleaning and home services. The domestics we work with are independent workers. Maggy Maid is not the employer of the domestic worker it referred to you. The domestic worker may be your employee or an independent contractor depending on the relationship you have with him or her. If you direct and control the manner and means by which the domestic worker performs his or her work you may have employer responsibilities, including employment taxes and worker’s compensation, under state and federal law. For additional information, contact your local Employment Development Department and the Internal Revenue Service.

Does Maggy Maid hire Independent Contractors?

The answer is no. Maggy Maid does not hire “Independent Contractors.” Maggy Maid refers “Independent Domestic Workers.” The difference is that we are required to do a background screening and we also send the domestic workers a 1099. We have a legal business that follows the California Civil Code. The Independent Domestic Workers do not have their own employees.

Do the domestics bring their own supplies or do I need to provide them?

The domestics bring all of their own cleaning supplies and equipment. However, if you have a concern about their supplies or if you require specific supplies, you may provide your own.

Am I required to pay tips to the domestics?

While domestics appreciate gratuities, it is not a requirement. But if you wish to tip you can give cash tip to the domestics directly, write a check out to them directly or mail a check with their names to our office and we will hand the check to them.